Player Wellbeing

Responsible Gaming at 360bet

At 360bet, we believe that gaming should always be fun, safe, and within your control. We're committed to providing every Filipino player with the tools, information, and support needed to keep gambling a positive experience – never a problem.

PAGCOR-aligned standards
21+ Only Platform
24/7 Support Available
21+

Strictly 21 Years and Above Only

In accordance with Philippine gaming regulations, the 360bet platform is strictly restricted to individuals who are 21 years of age or older. This is not just a platform rule – it is a legal requirement under Philippine law. We take underage gambling extremely seriously.

All new 360bet accounts are subject to age verification as part of our Know Your Customer (KYC) process. Any account found to belong to a person under 21 will be immediately suspended and all funds returned. If you know of a minor attempting to access 360bet, please contact our support team immediately at [email protected].

Our Responsible Gaming Commitments

360bet has built a comprehensive responsible gaming framework to protect Filipino players and promote healthy gambling habits across our entire platform.

Self-Exclusion Program

Players who feel they need a break can request a self-exclusion period of 30 days, 90 days, 6 months, 1 year, or permanent exclusion. During this period, your account will be fully suspended and you will not be able to access any 360bet games or services.

Deposit Limits

Set daily, weekly, or monthly deposit limits on your 360bet account to keep your spending within a budget you're comfortable with. Limits take effect immediately when reduced and can only be increased after a 7-day cooling-off period.

Session Time Limits

Control how long you play in a single session. Set a session time limit and 360bet will notify you when your limit is approaching, then automatically log you out when it's reached – helping you stay in control of your gaming time.

Reality Checks

Enable periodic reality check notifications that remind you how long you've been playing and how much you've wagered during your current session. These pop-up reminders help you stay aware and make conscious decisions about continuing to play.

Loss Limits

Set a maximum loss threshold for a given day, week, or month. Once your loss limit is reached, 360bet will prevent further wagering until the limit period resets – protecting you from chasing losses in the heat of the moment.

24/7 Support Access

Our dedicated player support team is available around the clock via live chat and email. If you're concerned about your gambling habits or those of someone you know, our team can guide you to the right resources and tools without judgment.

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of age, income, or background. The first step to getting help is recognising the warning signs. Ask yourself honestly – do any of the following apply to you?

Do you find yourself gambling with money meant for rent, bills, food, or other essential expenses?

Have you tried to cut back or stop gambling but found it difficult or impossible to do so?

Do you feel restless, irritable, or anxious when you're not gambling or when you try to stop?

Have you lied to family members, friends, or colleagues about how much time or money you spend gambling?

Do you chase losses – continuing to gamble in an attempt to win back money you've already lost?

Has gambling negatively affected your relationships, work performance, or mental health?

Do you need to gamble with increasingly larger amounts of money to feel the same level of excitement?

If You Answered Yes

Answering yes to two or more of these questions may indicate a gambling problem. Please reach out to 360bet's support team immediately to activate self-exclusion or set protective limits. You are not alone – help is available.

How to Use Our Protection Tools

Activating responsible gaming tools on your 360bet account is straightforward. Here's how to get started:

1
Log In to Your Account

Access your 360bet account and navigate to the Account Settings section from your profile dashboard.

2
Go to Responsible Gaming Settings

Find the dedicated Responsible Gaming section within your account settings. All protection tools are grouped here for easy access.

3
Set Your Preferred Limits

Choose from deposit limits, loss limits, session time limits, or reality check intervals. Enter your preferred values and confirm.

4
Request Self-Exclusion if Needed

If you need a complete break, select your self-exclusion period. This takes effect immediately and cannot be reversed until the period expires.

5
Contact Support for Assistance

If you need help setting up any tool or want to discuss your situation confidentially, our 24/7 support team is always ready to assist via live chat.

21+
Minimum age to play at 360bet
24/7
Support available for player concerns
5
Self-exclusion period options available
₱0
Cost to activate any protection tool

Responsible Gaming in the Philippines

The Philippines has one of the most active online gaming markets in Southeast Asia, regulated by the Philippine Amusement and Gaming Corporation (PAGCOR). PAGCOR sets the standards for responsible gaming across all licensed operators, and 360bet aligns its player protection policies with these guidelines.

PAGCOR's responsible gaming framework covers age verification, self-exclusion registries, player education, and operator obligations to identify and assist at-risk players. 360bet actively participates in and supports these initiatives to ensure that gaming in the Philippines remains a safe and regulated activity.

Filipino players who need additional support beyond what 360bet provides can seek assistance from PAGCOR's responsible gaming resources. PAGCOR maintains a national self-exclusion registry that applies across all licensed gaming venues and platforms in the Philippines.

Key Responsible Gaming Principles

Gambling is entertainment, not a way to make money or solve financial problems.

Only gamble with money you can afford to lose – never use funds set aside for essential needs.

Set a budget before you start playing and stick to it, regardless of whether you're winning or losing.

Take regular breaks and never gamble when you are stressed, depressed, or under the influence of alcohol.

Balance gambling with other leisure activities – it should be one of many hobbies, not your only one.

Never chase losses. Accept that losing is part of gambling and walk away when your budget is spent.

Responsible Gaming FAQs

Common questions from Filipino players about 360bet's responsible gaming tools and policies.

Log in to your 360bet account and go to Account Settings, then select the Responsible Gaming section. Choose "Self-Exclusion" and select your preferred exclusion period – options range from 30 days to permanent exclusion. Once confirmed, your account will be suspended immediately. You will not be able to reverse a self-exclusion until the chosen period has fully elapsed. If you need urgent assistance, contact our support team via live chat 24/7.

No. To protect players from impulsive decisions, any request to increase a deposit limit is subject to a mandatory 7-day cooling-off period before the increase takes effect. Decreasing your limit, however, takes effect immediately. This asymmetric design is intentional – it gives you time to reconsider before raising your spending threshold.

Any remaining balance in your 360bet account at the time of self-exclusion will be held securely. You may request a withdrawal of your balance by contacting our support team at [email protected]. Withdrawals during a self-exclusion period are processed to your verified payment method – GCash, PayMaya, BPI, BDO, or Metrobank – within the standard processing timeframe.

Absolutely. The 21+ age restriction is a non-negotiable legal requirement under Philippine gaming regulations. All 360bet accounts undergo KYC (Know Your Customer) age verification before deposits or withdrawals are processed. Any account found to belong to a person under 21 years of age will be immediately closed and all funds returned. We also encourage parents and guardians to use parental control software to prevent minors from accessing online gaming platforms.

Beyond 360bet's own support tools, Filipino players can seek help from PAGCOR's responsible gaming programme, which includes a national self-exclusion registry applicable across all licensed gaming venues. You may also reach out to mental health professionals or counselling services available in major cities including Manila, Cebu, Davao, Quezon City, and Makati. 360bet's support team can provide guidance on available resources – contact us anytime via live chat or at [email protected].
Play Safe, Play Smart

Enjoy 360bet Responsibly

Gaming at 360bet should always be fun. Set your limits, know your boundaries, and play within your means. When you're ready to play, log in and enjoy our full range of slots, live casino, sports betting, and bingo – all in a safe, regulated environment.

21+ Only Play Responsibly. Gambling can be addictive. Terms & Conditions apply.